Contact Us

If you need immediate assistance with XGen, you can rely on our dedicated support team. Our team is available via email or phone at your convenience.

It’s important to note that our support team specializes in providing technical and general assistance specifically for Immediate XGen, and we can also help with any inquiries regarding our Immediate XGen build-it version.

If you have any questions related to your trading activities, we request that you direct them to one of our execution brokers. If you haven’t yet set up an account with one of our recommended brokers, please let us know and we will promptly assist you in connecting with them.

Connect with Us

You can reach out to our team for assistance between Monday and Friday, from 9:00 am to 6:00 pm, UTC+8.

If you need technical support or want to enhance your knowledge of our trading system, our team is fully prepared to help you maximize your experience with Immediate XGen.

*Third parties offering trading services, as outlined in the Website’s privacy policy, may be given access to your personal data.